NAXT brings your Service Department into the 21st Century

Exclusive for CAT Dealers

Thursday, February 16, 2017
60 minutes

NAXT brings your Service Department into the 21st Century

Register now for the upcoming 60 minute webinar
Thursday, February 16, 2017 @
60 minutes

Our solution for Caterpillar dealerships enables our customers to better plan, track, and analyze service operations. With NAXT Service Managers will be able to reduce equipment downtime, maximize the utilization of service technicians, leading to higher service revenue and improved customer satisfaction.

Agenda

TopicPresenter
Short introductionCheryl Pallo, Pedro Rodriguez
Service Calls – Work OrdersPedro Rodriguez
Service AgreementsPedro Rodriguez
Technician Time ManagementPedro Rodriguez
Standard Job ManagementPedro Rodriguez
Service SchedulerPedro Rodriguez
Warranty ManagementPedro Rodriguez
Field Service MobilityPedro Rodriguez
Customer Communication ManagementPedro Rodriguez
Q&ACheryl Pallo, Pedro Rodriguez
Join us as we discuss Service Management – enabling dealerships to better plan, track, and analyze service operations. We will highlight the new look and functionality designed specifically for Caterpillar dealers. Register now for the upcoming 60 minute webinar.

Your hosts will be:

Cheryl Pallo

Solution Sales Specialist
The Service Management Module within our Microsoft Dynamics AX Solution, NAXT, will give your service department more visibility to better plan, track and maximize customer satisfaction. Easily schedule technicians with the correct skill set for the job. Manage the technician’s time as they “clock in” to a segment. NAXT gives you the ability to independently close a single segment and invoice. Enhance warranty claim submission and reconciliation. Your customers are working in a digital world. Now is the time to join them and implement a new dealer management solution – NAXT.

Pedro Rodriguez

Solution Consultant
As a service module expert at XAPT, I help service departments achieve increased efficiency, productivity, and overall customer satisfaction using NAXT, our integrated software.

REGISTER NOW!

Thursday, February 16, 2017 @ 8:30 AM PST, 60 minutes
+1 (305) 744 5901